Managing The Business → Client First

WBT: L&D - Managing Client Relationships (2021-TD0176)


Description
Prioritizing client relationships needs a good strategy and commitment to successfully manage your time, energy, and resources in dealing with the daily requirements of the outsourcing world.

Take this course to learn how to:
1. Identify focal priorities when managing client relationship
2. Establish a Client Engagement Map
3. Decide what to do in various client interactions
4. Differentiate between good and great client relations

Training Type: TDCX Training Delivery Method: Online Self Paced Learning Hours: 0.25

Content
  • Managing Client Relationships (elearn)
Completion rules
  • All units must be completed